Website Maintenance & SLA Support

WordPress and other CMS frequently update their security versions because attackers actively seek outdated sites to inject malicious code, redirect visitors to other sites or use the server to send spam. A site that hasn't been updated in months accumulates known vulnerabilities that any automated script can exploit. For a company whose website is its first impression with potential clients, discovering it was hacked is not an IT problem — it's a reputation problem.

Reynotech offers web maintenance contracts for sites in Reynosa and Tamaulipas, regardless of whether we developed them or a previous vendor. We apply WordPress, plugin and theme security updates regularly, run daily automatic backups of the site and database, monitor site availability 24 hours with immediate alerts on outages, and handle content changes — text, images, prices, products — within the contracted plan at no additional cost per request.

For companies with third-party sites left without support — because the previous developer closed, changed jobs or no longer responds — we take control of the site, perform a technical diagnosis of the current state, document the architecture and establish continuous maintenance. The premium maintenance plan includes monthly evolutionary improvement hours, allowing new functionality to be added and the site to be continuously improved without needing to hire a separate development project each time.